Mindspring Design Blog: Web and Graphics Tips for Small Businesses 5 Ways to Visually Connect with your Clients in Print Does Your Business Need a Content Management System? 3 Ways to Improve Your Web Conversions 9 Essential Tips for Building a Brand New Small Business Website Mindspring Design Blog for Small Businesses

The Cost of Poor Usability

So everyone’s heard — Consumer Reports says that the new iPhone is badly designed causing weak signals and dropped calls. As a left-handed person, I was shocked that lefties were told they were holding the phone wrong. Jobs cleaned it up soon after, but here is a good example of poor usability. This blunder cost Apple a decrease in stock price, bad PR and some annoyed customers. The negative media attention seems to have outweighed the phone’s many good features.

iPhone4

Related Posts with Thumbnails

Leave a Reply