What is it?

Genbook is a web appointment scheduling service that offers several features. I installed the free version on my site for testing purposes, and decided to keep it since it fits my needs.

Who needs it?

I recommend online appointment scheduling to anyone who meets with customers. It’s great for hair stylists, dentists, trainers, etc. This is an easy, non-in-your-face way to invite people to talk to you, meet with you, purchase your services.

Everything’s done online and takes about five minutes for you to set up and two minutes for customers to book. A customer chooses a service you offer, books a time, and confirms. You both receive notification via email.

Features

• FREE
• invite customers to make appointment
• view calendar
• book up to 4 weeks in advance
• email notification
• your logo
• sends customer email reminders
• send up to three customer messages when they confirm their appointment
• free book now button on your website
• additional features are available at cost.

Pros

This saves time and can boost sales and visibility. Upgrading to a paid plan allows you to save contact information for business marketing and to capture credit card info to make sure clients show up.

Cons

You can’t have multiple user sign-ons on the account. But you can offer several staff members’ services on the same calendar. There is a small Genbook byline and logo on the booking pages, and you can’t weave the booking software into your own site’s layout and design.

Tags: booking software, free, Genbook, Online appointment scheduling, online scheduling, software review, web scheduling

This entry was posted on Saturday, January 10th, 2009 at 5:52 pm and is filed under Online appointment scheduling, Small Business, Web design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.